万度视频

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Common ground: What big and small brands need from packaging print

07/11/19

The shop shelf is tough won territory and brands of all sizes are keen to stand out. So what are their plans for maximum impact and how can flexo help them win?

When Colombian Natalia Welch went to launch her UK-based food start-up, Pura Panela, in 2015, she faced a problem: it wasn鈥檛 just her brand that was unknown in the UK, but the product itself. Back home in Colombia, panela was ubiquitous. You could buy it straight from farms in plain plastic bags. But in the UK it meant nothing. Worse: panela is Latin America鈥檚 natural and healthy sugar cane-based alternative, and sugar is a category with a distinctly unsavory reputation among UK consumers. So how could Natalia get this unknown product the attention it needed on crowded shelves, and tell shoppers it was different?

One word: packaging. 鈥淚 had two seconds to make an impression and to get someone to pick it off the shelf,鈥 says Natalia. 鈥淭he packaging became everything for me. It was how to introduce this product, how to tell them it was a natural alternative to the horrible sugar they know. And how to make it fun to talk about Colombia.鈥

Small brand, big impact

That may seem a lot to ask of a 454 gram bag. But packaging is no longer there just to contain and protect the valuable stuff inside. According to Smithers Pira, packaging is on its way to being a $1 trillion industry, and a big part of this vast value lies in the punch it can deliver for brands 鈥 of all sizes. In recent years, as brands change how they talk to consumers, those who may have considered the creative side of packaging almost as an afterthought are treating packaging as a serious investment. It鈥檚 now a core brand channel and part of the brand development process.

Why? For challenger brands often lacking serious budget for advertising, packaging can be a key communications channel, a direct route to new customers in an increasingly visually literate world, where vibrant colors and images and quick powerful messages are the order of the day.

Done right, packaging tells people what a brand is and what it stands for, not just for consumers, but customers, partners and suppliers in the trade too. 鈥淥ur bag now is colorful,鈥 says Natalia of the packet she developed. 鈥淚t shouts that the product is exotic, that it’s from Colombia and it’s not boring.鈥

鈥淎dvances in printing technology mean photorealistic imagery with high contrast and fine fades are driving products off the shelf and into shoppers鈥 baskets.鈥

But it鈥檚 not just about colors. Images are crucial too, and advances in printing technology mean photorealistic imagery with high contrast and fine fades are driving products off the shelf and into shoppers鈥 baskets. Dr. John Anderson, Director of Advanced Print Applications at 万度视频, points out that pet food is a great example of the direct correlation between packaging and product message. 鈥淧et food is at the leading edge for packaging graphics and resolution, where the purchasing habits of doting pet owners are driven by the images on the pack 鈥 for example, they really want to see the animals鈥 fur looking healthy on the packaging,鈥 he says. 鈥淚f it doesn鈥檛 look good, they won鈥檛 buy.鈥

Dr. John explains that the secret to attracting the eye lies in image contrast. Over the past five years, innovations in how the ink transfer from plate to substrate can be optimized and, equally importantly, controlled, has enabled flexo printers to realize a significant step up in the all-important image contrast, while at the same time printing incredibly thin, smooth layers of ink that increase the efficiency of the print production process. 鈥淲e鈥檙e now seeing brands starting to realize they can do high-fidelity reproduction and resolution of images they didn’t think possible,鈥 he says. 鈥淲e鈥檙e even starting to see a trend where this is achievable at lower line screens. Rather than forever chasing higher and higher line screens they can stay at 133 versus 150 or 175, produce really great looking artwork with high detail fades and give their printers a lot more production latitude. It鈥檚 a win win.鈥

Ashley Cuff is co-founder of Canadian cold-pressed juice brand Cedar Juice, which launched in 2014. Her challenge: how to get people to pay $6 a pop for an unknown drink. The secret lay in packaging聽and print that felt aspirational. 鈥淲hen Starbucks first launched, people used to be proud to carry around its cups,鈥 she says. 鈥淚t鈥檚 that feeling that it says something about you. We wanted the juice to shine on the shelf, with a premium, contemporary feel. You鈥檙e not going to spend $6 on a juice if it looks cheap. You鈥檙e buying the Bottega handbag of single-serve beverages. We were really trying to pop.鈥

鈥淲e鈥檙e now seeing brands starting to realize they can do high-fidelity reproduction and resolution of images they didn鈥檛 think possible.鈥

Cedar opted for . This, combined with bold but spare typography, amplified the natural vibrancy of the juice. Dr. John understands the benefit of choosing a seven-color process for brands, but encourages brand owners to think about what鈥檚 right for their product. 鈥淔lexo can often deliver seven-color printing at a dramatically lower cost than offset or gravure four-color on short print runs, with quicker turnarounds 鈥 which can be ideal for start-ups,鈥 Dr. John continues. 鈥淗owever, as brands鈥 versions increase, with product variety, or their run lengths decrease, with limited editions or diversification, there are definite benefits to 4-color. Of course, flexo can do that too. And as the flexo process continues to evolve, and achievable color gamuts widen, the arguments for a simpler 4-color approach get somewhat stronger. In some spaces the challenge of matching digital print is driving brands back toward the 4-color process.
I鈥檓 often asked whether brands should care which print process is used to produce their packaging? Ultimately, they shouldn鈥檛 have to worry about color or reproduction quality 鈥 it should be achievable independent of print-process,鈥 Dr. John says. 鈥淭he question for brand owners discussing flexo with their print providers isn鈥檛 can it print the job in 4 or 7 colors, or whether it鈥檒l meet color expectations. Those things are baseline requirements with flexo now. The question is 鈥 given its versatility and cost-effectiveness – what more can it do for me?鈥

Everyone鈥檚 a start-up

It鈥檚 not just small brands thinking smart when it comes to how to maximize the impact of their packaging print. Big brands too are looking for every advantage they can find to connect with consumers, explains Ken McGuire, global research fellow at Procter & Gamble, judge at this year鈥檚 Global Flexo Innovation Awards and named inventor on more than 50 US packaging patents. It鈥檚 Ken鈥檚 job to develop packaging breakthroughs that could work for any of P&G鈥檚 brands, from diapers to cleansers. This is because global brands face tough competition too, and any new lines will be going against rivals with a pre-existing loyal customer base of their own. You always have to cut through. 鈥淓very time we introduce something new we have the same challenge [as smaller brands],鈥 says Ken. 鈥淲e have to disrupt that 鈥榦n automatic鈥 behavior people have when they shop. From the very beginning of the product design, the packaging has to do a great job of communicating what it is about that brand that鈥檚 special.鈥

But there鈥檚 another challenge at brands like P&G. When your brands take in a vast range of products and packaging types all the various iterations of the brand must be consistent. William Roberts is Managing Director of Roberts Mart & Co, a flexible packaging manufacturer based in Leeds, UK and joint Flexo Awards winner. His clients include many FMCG blue-chips, from Haribo & Highland Spring to Tate & Lyle. He says consistency, across ranges and from design to design, is one the biggest things his customers demand.

鈥淔rom the initial print run, many of our customers now measure every repeat order to that first run鈥 he says. 鈥淲e’ve got one customer in the snack market who has 30 to 40 packaging types in its range. When they鈥檙e sat alongside each other they all have to be identical.鈥 William mentions having 鈥榓 lot of fun鈥 doing this for Galaxy chocolate designs, where different products in the range were printed on different materials and using both gravure and flexo, making it a particularly hard to match the colors. The trick was in finding the best fit for all the materials and substrates to achieve consistency. The solution: care. 鈥淲e measure every color off every reel,鈥 says William, 鈥渁nd have the highest tolerances on all our presses.鈥

Standing for something

Impact on shelf, consistency between products. There might be overlapping motivations driving brands at different ends of the size spectrum, but there鈥檚 one issue that鈥檚 looming large and hitting brands no matter what size. Which means its hitting printers too. In its recent 鈥楴o Ordinary Disruption鈥 report, which looked ahead to the packaging landscape of 2030, McKinsey identified several trends that will 鈥榗hange the game鈥 in the industry in the next five to ten years. One of the big ones? The pressure to be sustainable. 鈥淲e just had the top 35 technologists in all our packaging R&D together this week for three days,鈥 says Ken from P&G, who describes his role as developing packaging products that will 鈥渃hange the landscape鈥. 鈥淓very single one has some sustainability project on their portfolio. It鈥檚 certainly a huge opportunity for us. And if we don’t do it well, it could be a big problem.鈥

It鈥檚 easy to see why sustainability presents a packaging challenge, which in turn plays out in print. When the world鈥檚 eyes are focused on waste and the impact of disposable materials on the natural world, the extraneous use of packaging is an emotive issue. The pressure is on brands to approach packaging sensitively and with considerations. But that鈥檚 not always easy. 鈥淪ustainability is the hot topic at the moment鈥澛爏ays William, 鈥渁nd making the correct choice of structural design is very important.聽Pretty much every customer has come to us with an idea of what they want to achieve, or is looking to us for suggestions 鈥 whether that鈥檚 a recycled film, or something compostable and biodegradable. We have lots of alternatives to offer. But there’s generally a cost implication. And people are trying to get exactly what they want for the same price they were previously paying.鈥

鈥淲e just had the top 35 technologists in all our packaging R&D together for three days. Every single one has some sustainability project on their portfolio. It鈥檚 certainly a huge opportunity for us. And if we don’t do it well, it could be a big problem.鈥

Small brands may lack the big budgets or dedicated R&D departments of the P&Gs of this world, but they are perhaps best-placed to turn the sustainability challenge into opportunity. Founders often operate with conviction, and start-ups are small and nimble enough to experiment and pivot towards the latest breakthroughs. For them, truly sustainable packaging becomes an even stronger communications channel, a chance to show 鈥 in an instant 鈥 that your brand stands for more than simply shifting product.

Reality bites

That鈥檚 exactly what Natalia did with Pura Panela. For her brand, she decided plastic-free packaging was the right call 鈥 in terms of what it said about her product and purpose. In Colombia she found a company making biodegradable bags from the outside of the sugar cane, with a corn lining. This would convey a perfect holistic message about the credentials of her product. A fellow London-based brand, Two Birds Cereals, shared a similar journey. They also wanted to 鈥渄o the right thing鈥 and found a eucalyptus-based packaging that was 100% compostable as well as recyclable. Then, of course, comes the reality. For Natalia, her first print run was dark, the colors lacking shine, as if the material was absorbing the ink too much. The second was inconsistent, with oranges appearing too red. 鈥淒ue to the unique substrate we went backwards and forwards to get the colors where they have to be. I鈥檝e printed 30,000 bags, and they鈥檙e not very consistent: I have sometimes pulled one out and the colors are completely different. It鈥檚 a work in progress.鈥

The founders of Two Birds, meanwhile, got a quick lesson in the harsh reality of dealing with retailers. 鈥淭he cost went up from about 20p a pouch to 80p,鈥 says co-founder Tricia Traynor. 鈥淭hat鈥檚 massive. And as a small company, the retailers weren鈥檛 going to help us with that. 鈥業f you want to switch to compostable packaging, great,鈥 they鈥檇 say. 鈥榃e love that. But you’ll have to pay for it.鈥 We took a hit on our margins.鈥

Situations like these illustrate the harsh reality of considering sustainable solutions and lay down the requirements for technology solutions that can respond to the cost pressures and the technical hurdles with unconventional materials. Today鈥檚 leading edge flexo should be well positioned to respond.聽 Versatility, lower costs and an ability to print on an ever expanding range of substrates are valuable. But what the flexo community also has to offer when it comes to brands looking to realize their sustainability ambitions is an appetite for innovation. 鈥淭he best flexo printers are eager to collaborate, experiment and break new ground to help brands realize their ambition,鈥 Dr. John continues. 鈥淪ustainable materials are a challenge 鈥撀燽ut they鈥檙e also a huge opportunity for pre-press specialists and printers to show what flexo is capable of 鈥撀爓ith color, consistency and material.鈥 Reproflex3 is a perfect case in point. Joint winners with William Roberts, the UK-based global flexographic solutions agency, puts innovation for brands, or as they call it headroom鈥, front and center. 鈥淚 strongly believe that the UK market is one of the most innovative in the world, with a thirst for knowledge and a drive for innovation you don鈥檛 find everywhere,鈥 says company founder, Andrew Hewitson. 鈥淲e鈥檙e constantly turning over stones, looking for new opportunities that we can go to customers with.鈥

As McKinsey suggests, the changing face of retail means brands globally will have to continue to innovate if they want to keep pace with trends. For now, however, brands like Two Birds are taking it one step at a time. 鈥淵es, our customers are looking to move away from plastic. But it鈥檚 about us doing the right thing too,鈥 concludes Tricia. 鈥淭he whole look, feel and tone, the product and the ingredients we use 鈥 and the packaging 鈥 has to have synergy with that message. There鈥檚 a lot to it.鈥 Sounds like that rings true for every brand, whether聽big or small.

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